Billing Terms & Conditions

Effective Date: July 23, 2025

1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Adrenaluxe ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms
2.1 Pricing

  • All prices for products and services are listed in USD ($) and are subject to change without prior notice.

  • Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods
We accept the following payment methods:

  • Credit Cards: Visa, American Express, Mastercard, Discover, Diner's Club

  • Shop Pay

  • Apple Pay

  • Google Pay

2.3 Payment Due Date

  • Payment is due upon checkout.

3. Invoicing

  • Invoices will be issued upon order completion.

  • Invoices will be sent electronically via email to the contact information provided by the Customer.

  • It is your responsibility to ensure that all billing information is accurate and up to date.

4. Late Payments

  • We reserve the right to suspend or terminate services if payment is not received within 10 days after the due date.

  • Services will be reinstated upon full payment of outstanding amounts.

5. Disputed Charges

  • If you dispute any charges on your invoice, you must notify us in writing within 15 days of the invoice date.

  • Disputes should be sent to support@adrenaluxe.co and include the invoice number and details of the dispute.

  • We will investigate and resolve billing disputes promptly.

6. Refunds and Credits

  • Refunds or credits are provided in accordance with our Refund Policy.

  • Any approved refunds will be processed to the original payment method within 5 business days.

7. Taxes

  • You are responsible for all applicable taxes, including but not limited to sales tax and any other similar charges.

8. Billing Errors

  • If we discover a billing error, we will correct it promptly.

  • If you have been overcharged, we will refund or credit the overcharged amount.

  • If you have been undercharged, we will invoice you for the outstanding amount.

10. Payment Security

  • All payment information is handled securely in compliance with industry standards.

  • We use Shopify Payments to process payments and do not store your credit card information on our servers.

  • Transactions are secured using Secure Socket Layer (SSL) encryption technology.

11. Changes to Billing Terms

  • We reserve the right to modify these Billing Terms and Conditions at any time.

  • Changes will become effective upon posting the updated Terms on our website at https://www.adrenaluxe.co.

  • Continued use of our services after any such changes constitutes acceptance of the new Terms.

12. Limitation of Liability

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

  • Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

13. Governing Law

  • These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles.

  • Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Key Biscayne, Florida, USA.

14. Contact Information
For any questions or concerns regarding billing, please contact us:

15. Entire Agreement
These Billing Terms and Conditions, along with our Terms of Service, Privacy Policy, and Refund Policy, constitute the entire agreement between you and Adrenaluxe regarding billing matters and supersede all prior agreements.